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Logistics Policy

  • HOW LONG DOES IT TAKE TO DELIVER?

Because it is an international logistics distribution. So the delivery time of the goods is about 5-20 days, depending on the area you are in.

  • HOW MUCH DOES IT COST TO DELIVER?

You can see delivery cost options in your currency at the checkout page.

  • WHAT HAPPENS IF I DON’T RECEIVE MY ORDER?

If you do not receive your order please contact our at Rolasecret@outlook.com straight away and they will be able to help you. Please contact within 7 days of not receiving your parcels as this ensures an investigation is opened with the courier and will help resolve the issue as quickly as possible.

  • WHAT IF I WANT TO CHANGE MY ADDRESS?

It depends on the courier in each location but we will do our best to reach out to them if you email us at Rolasecret@outlook.com with your new address. Please note that the change of address can delay the delivery by up to two weeks.

  • STILL HAVE A QUESTION?

Contact us at Rolasecret@outlook.com